Grooming your dog will look forward to.

A typical full groom on a spaniel or cockapoo-sized dog takes around an hour and a half. A Labrador de-shed groom takes about an hour.

Emma asks that owners drop off, then pop back when she messages or calls to say your dog is ready. Very occasionally, an owner may be asked to hold their dog for nail cutting.

Yes — nervous and elderly dogs are very welcome. Emma is patient and confident with anxious dogs, takes things at their pace, and nothing makes her happier than watching a nervous dog grow more comfortable with each visit. Dogs are never dried in a cage or left crated for long periods.

On average, every 6–8 weeks for dogs whose coats matt easily. Spaniels can generally go around 10–12 weeks between visits.

Your dog doesn’t need to be vaccinated, but please be vigilant for signs of illness — poorly dogs can’t be accepted. Dogs with fleas can’t be accepted either, and if fleas are found you’ll be asked to collect your dog; the welfare of every dog in Emma’s care has to come first.

Please also let Emma know in advance about any medical conditions or behaviours that might affect the groom — safety is always the priority.

Almost! Sadly, some of the larger and giant breeds can’t be accepted. If you’re unsure, just send a message with your dog’s breed and Emma will let you know.

Send a message or call 07526 254390. Booking is essential — Emma is usually booked 10–14 days ahead, though cancellation slots do come up.